DELIVERY POLICY

Which Areas do we deliver to?
Clik Elite delivers to any physical addresses within the borders of South Africa only.
Deliveries to major centres, will be made by door-to-door courier service
Deliveries to remotes areas will be made via post office delivery service.

How long will it take to deliver my package?
As a general rule-of-thumb please allow 5 working days for delivery to major centres and 10 working days for remote areas.
Please be aware that stated delivery times are included as guidelines and actual delivery will depend on stock availability, courier company schedules (particularly to more remote areas).

You can help us to ensure a successful delivery takes place, by making sure you provide us with accurate delivery information: the full name, telephone number, address and postcode of the recipient.

How much do we charge for delivery?
Orders under R3 000.00: standard delivery fee of R170.00.
Orders over R3 000.00: free delivery (to major centres only)

When do we deliver?
Clik Elite SA offers a Monday to Friday (07h30 – 17h00), delivery service.
We do not deliver on weekends or any South African public holiday.

If you're not available at the chosen delivery address to receive your order at the time of delivery, the courier driver will make a second attempt at another time. After that, our call centre will contact you to make other arrangements.

When the courier service makes delivery please ensure you sign for the receipt of your parcel. Should the packaging be damaged in any way you must make a note of it on the waybill, failure to do so may invalidate any future returns/claims

Where delays and out of stock situations occur, every reasonable effort will be made to inform you if we believe there will be a substantial delay in your delivery.

Queries
Clik SA
Suite 248, Private Bag, X7, Northriding, 2162, Gauteng
Telephone: 011 708 1165
Email: simon@cliksa.co.za